Their work is exceptional!!! Customer service is amazing!!!! I would use this Company for any remodel or flooring and know that I would get the best quality and customer service anywhere!!! Love these guys.
– Ginger B. Acworth, GA
I had a great experience with K & M floors. We had some very squeaky floors and the crew was able to get them fixed. We communicated directly with John. He was very easy to get in touch with and continued to follow up with us until the work was completed. Thanks K&M team!
– Lauren S. Roswell, GA
Working with K&M Floors was a very pleasant experience from beginning to end, I highly recommend them.
– Jesse M. Lithia Springs, GA
Customer service and install exceeded my expectations. Flooring was installed with precision and in a timely manner. I would highly recommend this company for any hardwood flooring projects.
– Jason H. Hiram, GA
K&M Floors has been amazing to work with!! Everyone we talked to there is really friendly and professional. John was super helpful in getting us the right flooring and later making sure everything was finished perfectly. Paulo and his crew went above and beyond in getting everything finished quickly but also very well done. It's been a week & I'm still constantly admiring our new floors! :D
– Cynthia M. Douglasville, GA
Seriously the best! First off, if you have an insurance claim call K&M. Long story short my toilets water line came loose and the entire first-floor flooring needed to be replaced. I contacted K&M and John (the consultant) was out in less than an hour, John was fantastic! John went over the whole process with me – he went over different flooring options, cost, timing, installation, and what to expect. John’s communication was second to none, he was constantly updating me on my project. Next came install day – Crew chief Paulo and his crew rocked! Super nice guys, were obviously very experienced and fast! Once Paulo and his crew get started they don’t stop, they knocked out my floors in a day, no joke, one day… And the floors look great!! I chose the “Aruba” color, I love it. Super durable and they look exactly like hardwoods. Best of all, John and his crew helped me deal with my insurance adjuster. Before I chose K&M my insurance adjuster was a complete nightmare; I’m lost when it comes to insurance claims. K&M took over my project and made my process 100 times easier and stress free. John and crew took care of everything; they fought with my insurance adjuster to upgrade my old carpeted floors to new LVP floors for next to nothing out of pocket. The whole process was stress free and I could not be happier. I don’t normally leave reviews but I felt I needed to since this experience was so amazing. I will be recommending K&M, John, and Paulo to everyone; if you’re looking to get new floors K&M needs to be at the top of your list.
– Rob B. Marietta, GA
John and Paulo are an amazing duo! Will definitely look forward to working with them on future projects!! I can’t elaborate enough about their professionalism!!!
– Derrick A. Dallas, GA
John our salesman was exceptional. He went above and beyond for us. The installation was excellent and very professional. I would highly recommend K &M floors for your flooring needs.
– Tony S. Newnan, GA
I had a wonderful experience with the staff and contractors at K&M Floors. I came across their add in the Chapel Hill News magazine and decided to check them out. I’m glad that I did. Stephanie and Ashley in the office was amazing and helped me with my selections. I was allowed to bring home the floor samples so that I could make sure they were very close to what I wanted. The salesman Chase was also great and was a pleasure to work with. My flooring and fireplace projects turned out amazing and I’m extremely satisfied with the outcome. I’ve told everyone I know about my experience. I definitely use them again for future projects.
– Dolores Ward
I have had the pleasure of working with K & M Floors on three home renovation projects: guest bathroom, laundry room, and master bathroom, along with a staircase remodel. From start to finish, my experience was exceptional!
The office team was incredibly communicative, providing updates and answering any questions I had along the way. They were considerate of my schedule when planning each installation, which I truly appreciated. This thoughtful approach made the entire process go smoothly and stress-free.
The installation team was punctual, professional, and paid great attention to detail. The transformations in each room are stunning! Each space now feels cohesive, enhancing the overall beauty of my home. The staircase remodel, in particular, stands out – not only is it functional but it is also a true focal point when you walk through the front door.
I wholeheartedly recommend K & M Floors to anyone looking to enhance their home with quality flooring and tile. I can’t wait to work with them again on future projects!
Thank you, K & M Floors, for your excellent service and craftsmanship!
– Jessica T
I am very pleased with my flooring project that K&M completed. I had a pleasant experience with the entire team from start to finish (Chase, the flooring team, and Stephanie). I had carpet on the floor that was over 20 years old, old, smelly, and dated. My subfloors were horrible and needed a complete demo. I would highly recommend K&M for your next flooring project. Here are some before and after photos. Huge difference!
– P Glenn
This is our second flooring project with K&M. The entire team is fantastic. Jason presented us with great options and made suggestions that gave us an even better look than we expected. Quality materials used by a professional installation crew. They were on time and did everything possible. The carpenter that installed the new railing was amazing. The furniture removal and moving crew was very good. The cleaning crew is very detailed and quite organized. Brittany and Stephanie are wonderful women and worked diligently to make sure our project went smoothly.
We had about 2500 square feet of white oak installed. The look exceeded our expectations. We will not use anyone else for flooring projects and highly suggest everyone give K&M a chance to wow. Thank you K&M!
– Nyalic
